1. Refund Shipping Costs: Customers are responsible for the cost of return shipping. If the item was shipped with free shipping, the original shipping cost will be deducted from the refund.
2. Return Address: Items must be sent directly to the Melax warehouse by the customer.
3. Refund Request Period: Refunds must be requested within 14 days of receiving the product.
4. Product Limit: A maximum of one product per individual is eligible for a 100% refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@supportdrMelax.com
All exchanges and returns must be approved by the Melax Customer Center and changed requests can be rejected without prior notice. If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Melax is not responsible for unclaimed parcels.
If the parcel is unclaimed and returned, the customer will be responsible for the shipping cost. Melax is not responsible for unclaimed parcels.
Shipping
1. Orders are normally shipped out within 5-7 business days from the order date. Please note that there could be a delay of 1-2 days depending on the volume of orders.
2. Shipping to P.O. Box addresses is not supported at the moment.3. Shipping to APO, FPO and AE addresses is not supported at the moment.
3. Once the delivery begins, you can track the process via emaill with a tracking number.
Good
I just started it about a week ago . So far I see a slight difference but can’t give a five star yet as I need to use it more often and at least 2 months to see if the results get better or makes not much of a difference.
Don’t usually leave reviews
I’m in my early 60’s and this is a winner of a product. I wake up with moist skin and the are wrinkles diminished to a noticeable degree. Nothing else has done that and I have tried 100’s of products. I would buy a 5-gallon jug if I could.
Impressive!!
Purchased my first jar a couple weeks ago…OMG!! How fabulous this product is!! I can see results in minutes & I’m just so excited about it!! I understand why it sold out while I was waiting for my order. A total winner, here!!
5 Stars
It absorbs quickly without sticking to the skin and keeps you from feeling dry! Maybe because it's very moist, the wrinkles are disappearing naturally.
5 Stars
There are some wrinkles on the forehead besides under the eyes, but it's a lot better because I applied them meticulously. It feels good because my eyes are wrinkled and spread out. My friends bought a lot of them, too.
5 Stars
I loved the soft application! It's not sticky at all! It's not stuffy at all, so I think I'll use it well in the summer like these days, and it's good to use throughout the season! Even though the skin around the eyes is thin and weak, it's gentle and moist without irritation lol
5 Stars
It was such a concern that I bought it hoping it would get a little better, but I'm looking forward to the future effects because it feels tight right away. I've been using it for about a week, but I'm already feeling a little change.
5 Stars
It's dry, so I have wrinkles around my eyes when I wake up, but if I apply this at night, my eyes are moist in the morning and I don't have wrinkles. I'm repurchasing and using it because it's effective.
5 Stars
What struck me most about this eye cream was its excellent moisturizing effect. After each use, the eye skin can feel obvious moisture and comfort. But even if it is very moisturizing, it will not leave a greasy feeling on the skin. It is quickly absorbed into my skin.
5 Stars
I'm satisfied after using it for a few days!
Since there is less makeup around the eyes, I think the wrinkles are disappearing little by little.
I think the under-eye area that's been turned off will get better soon.
5 Stars
This eye cream is the perfect supplement to my morning and evening skincare routine. I love the consistency and the smell. It is very smooth to use. And it's not greasy. Its texture is light and easy to absorb, and I can feel it quickly penetrate deep into my skin, bringing a soothing and firm feeling to my eye skin.
5 Stars
I've applied enough on my forehead and neck, which I'm worried about because of its large volume. It has a good texture and sensitive skin, but it doesn't have any trouble. It's my favorite eye cream.
5 Stars
My mom incorporated the eye cream into her daily skincare routine with ease. She liked how it didn't interfere with her makeup, and in fact, it seemed to make the area around her eyes look smoother and more hydrated.
5 Stars
I apply this around the wrinkles and massage them. It's very effective. I'm applying a lot of wrinkles under my eyes, nasolabial folds, and forehead wrinkles. Did I apply it for a week now? It's very good. It reduces wrinkles. I should use it steadily!
5 Stars
I bought it because it looked good after the review. The cream is slightly beige and moderately thick and soft. I think the biggest advantage is that it can be used for a long time because of its large capacity.
5 Stars
I'm using it while massaging around my eyes according to the instructions. It absorbs quickly, so even if I use it all over my eyes, I don't feel any pressure or irritation. I hope it will light up my eyes soon.
5 Stars
I love this product. It's a must-have for under eye just to smooth the lines and brighten/lighten. I am a minimalist in terms of makeup but this goes on every morning first thing. It disappears beautifully but makes a noticeable difference.
5 Stars
It's my first time to use an eye cream that takes care of the blemishes of the eyes. But it also takes care of wrinkles under the eyes and dark circles to some extent. I've never seen a large amount like this before. It's nice.
